The Effects and Antecedents of Conflict in Free and Open Source Software Development

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Citation: Anna Filippova, Hichang Cho (2016) The Effects and Antecedents of Conflict in Free and Open Source Software Development. CSCW '16 Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (RSS)
DOI (original publisher): 10.1145/2818048.2820018
Semantic Scholar (metadata): 10.1145/2818048.2820018
Sci-Hub (fulltext): 10.1145/2818048.2820018
Internet Archive Scholar (search for fulltext): The Effects and Antecedents of Conflict in Free and Open Source Software Development
Tagged: open source (RSS)

Summary

Continues exploration of affective, task, process, and normative conflict in open source projects. 222 developers surveyed. Authors describe 10 hypotheses. Find different kinds of conflict have different effects, requiring more study, especially longitudinal. Task conflict occurs most frequently, while normative conflict has the most negative consequences. Participatory decision making and transformational (in contrast with transactional) leadership ameliorate negative effects.