Membership turnover and collaboration success in online communities: Explaining rises and falls from grace in Wikipedia

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Citation: Sam Ransbotham, Gerald C. (Jerry) Kane (2011) Membership turnover and collaboration success in online communities: Explaining rises and falls from grace in Wikipedia. MIS Quarterly (RSS)
Internet Archive Scholar (search for fulltext): Membership turnover and collaboration success in online communities: Explaining rises and falls from grace in Wikipedia
Download: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=2973&context=misq
Tagged: Business (RSS)

Summary

This article conducts a quantitative analysis of Wikipedia featured articles to assess the impact of the editing editors' experience as a predictor of promotion and demotion, controlling for article length, section depth, external and internal references, reading complexity, media references, and number of edits. Their goal is to assess the phenomenon of turnover. They find that average editor experience predicts promotion up to a point, and then the trend runs in the opposite direction; a similar but opposite and shallower curve describes the risk of demotion: decreasing to a point, then increasing again.

Theoretical and Practical Relevance

This article offers an interesting and somewhat contrarian view of the role of turnover in promoting collaboration (a modest amount is good, up to a point, and then it becomes bad).

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