Follow the (slash) dot: effects of feedback on new members in an online community

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Citation: Cliff Lampe, Erik Johnston (2005) Follow the (slash) dot: effects of feedback on new members in an online community. Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work - GROUP '05 (RSS)
DOI (original publisher): 10.1145/1099203.1099206
Semantic Scholar (metadata): 10.1145/1099203.1099206
Sci-Hub (fulltext): 10.1145/1099203.1099206
Internet Archive Scholar (search for fulltext): Follow the (slash) dot: effects of feedback on new members in an online community
Download: http://portal.acm.org/citation.cfm?doid=1099203.1099206
Tagged: Computer Science (RSS) GROUP (RSS)

Summary

This study examines newcomer socialization, retention, and expectations in the context of Slashdot. The authors found that newcomers did not make very effective use of their past experience in terms of making contributions that are positively received. Newcomer retention is low, and although moderation direction (up/down) may not influence whether someone returns, it does predict speed of next comment. 

Theoretical and Practical Relevance

This paper contributes to our understanding around newcomer retention and socialization. Also, there are relatively few papers on Slashdot, and this one has some useful articulations of the empirical context.